We’re Here to Help.

Most questions are answered fastest below.

Common Questions

Fit, care, the ERP™ system, returns, and warranty coverage — all answered on our FAQ.

Read the FAQ
Warranty Claims

Every ProX1™ carries a 1-Year Limited Warranty from the date of purchase — no registration required. If something has gone wrong under normal use, start a claim and we’ll take it from there. You can also review what’s covered first.

Start a Warranty Claim
Orders, Shipping & Returns

ProX1™ is sold and fulfilled through Amazon. Order status, shipping, and returns are handled directly in your Amazon account — they’ll have the fastest answer. Warranty claims come to us.

Something Else?

Send us a note and we’ll get back to you.