Warranty

Last updated: September 2026

Every ProX1™ carries a 1-Year Limited Warranty from the date of purchase.

What’s Covered

Defects in materials and workmanship under normal use.

  • Manufacturing defects
  • Failure of components under intended use
What’s Not Covered
  • Damage caused by accident, misuse, abuse, or improper handling
  • Unauthorized modifications or repairs
  • Normal wear and tear
  • Cosmetic damage that does not affect function
How to Make a Claim

If you believe your ProX1™ has an issue covered by the Limited Warranty, submit the claim form below. After you submit, we’ll email you to request:

  • Proof of purchase
  • Photos or a short video showing the problem
Start a Warranty Claim
What Happens Next
  1. 1 We review your claim.
  2. 2 If approved, we repair or replace your ProX1™ at no cost to you.
  3. 3 You’ll receive next steps by email.
Warranty Service

Warranty service is provided directly by LensLessUSA™, independent of the retailer’s return or exchange policy. All warranty determinations are made at the sole discretion of LensLessUSA™. This warranty gives you specific legal rights; you may also have other rights that vary by state.

Questions?
Contact Support